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I just wanted to let you know that the CEO and directors were very impressed with your facilities and service! They loved it!!
We look forward to holding more of our events at The Glenerin Inn.
I would like to commend the staff of Glenerin Inn for making our traditional Christmas Eve dinner such a pleasant experience. My husband and I always host this evening in our home but due to a renovation we had to find an alternate location. We could not have found anything better. My husband suggested the Old Mill and we are so glad that they were booked. We thought of the Glenerin as being “like” the Old Mill and to our delight you were able to accommodate us. And to our surprise the Glenerin far exceeded the Old Mill in our estimation. It is bright and airy and exudes a feeling of the grandness that was once a private home.
I was quite ill at the time of booking and your staff assisted me with endless questions and requests for details. Never once did I feel as though I had asked once to often.
Special mention goes to Luce; such a pleasant lady and so willing to help make our evening a success. The same goes to Mike Cass who took our small group from beginning to end as though we were the most important. Our waiter, Biplov, was also fantastic. He attended to our every need without hesitation and with a smile and a laugh. He was dignified and friendly all at the same time.
The small Sunroom was a wonderful venue for the size of our group. The view over the ravine was spectacular and the addition of snow created a picture perfect postcard. The suite (105) was just as nice for greeting our guests and taking their coats. We ended up in the lounge as it was more comfortable and enjoyed the fireplace and ambiance. Our server there was also pleasant and courteous.
Special mention about the suite; it was very well appointed and offered ample space for a one bedroom suite. The corner location made it especially nice. We think that the stone fireplace was an original but not sure. It came with an electric fireplace insert that added the look and feel of a real fireplace. The beds were very comfortable, bed linens were lovely quality, and overall it was an extremely comfortable accommodation. Upon arrival I mentioned to Luce that the sink was slow to empty. Within a 15 minutes or maybe less there was an engineer working on fixing the problem. He too was an extremely nice gentleman.
Overall there is not one aspect of our experience with the Glenerin Inn that would be in question. It was a stately and refined, friendly and hospitable.Thank you.
I am reaching out to thank Lisa and Faye for all their help and that of your entire team in making our retreat the success that it was.We found staff very helpful, accommodating and very patient with odd requests up to and including finding me an irregular charger for my phone. Kudos goes out to your wonderful team from the front to the back of the house.This was our second retreat at your location and I hope it’s not the last one!
From the first day we contacted the Glenerin Inn to set up a consultation, Maurizo and Faye have been nothing but supportive and worked tirelessly to make our wedding vision a reality for us. Our wedding turned out absolutely perfect, and so much of this was because of them. When we set up our consultation to view the grounds, etc. they were super up front about the costs, and how it would work better for our budget to have an off season wedding if we weren’t set on a particular date. We looked at a couple other venues but nothing was as cozy or as inclusive as the Glenerin Inn seemed to be. We decided the Glenerin Inn was the perfect spot for our intimate wedding. We only had 50 people so we decided to have both our ceremony and our reception in the Evans Room to keep the feeling more cozy. This took a little more planning to make sure that the day went smoothly with the room turnaround during the cocktail hour. Throughout the entire planning process, they allowed us to come look at the venue whenever we wanted to — to take measurements of the room, to see how the room would be set up for our ceremony and for our reception, etc. Every email we sent them, no matter how small the question, was always responded to within 24 hours and they always gave us a detailed answer which helped relieve us of so much stress during the planning process. As the wedding date approached, Faye sat down with us in person to walk us through how the day would and told us about all the things that we would need to think about regarding the smaller details — decor, table linen colours, etc. They were super flexible with all of our requests too. For example we wanted to line the aisle with flower petals, and they gave us many ideas on how to prepare them for easy removal, or if we preferred we could just leave them scattered around the room during our reception. They were above and beyond accommodating for our guests as well; they provided gluten free options, vegan options, and were responsive to allergy concerns. The venue itself is clean, organized, and super cozy. We brought all our decorations the night before the wedding so we wouldn’t forget anything. They allowed us to store any heavy items in a secure locked room so that when it came time to set up, everything would be in one spot ready to go. We had planned to help them set up the venue but were pleasantly surprised that the staff took care of everything and we didn’t have to lift a finger. Everything looked absolutely perfect and we could not have done a better job ourselves. This allowed us to mingle with our guests more and took a lot of hassle off of our plates so we weren’t stressing about minor things like that. They turned the room around efficiently during the cocktail hour so it was ready for dinner service, and once again they absolutely nailed the decor and was exactly how we imagined it. They even took care of all the cleaning at the end of the night for us as well so we could say goodbye to our guests and allowed us the chance to relax a bit as well. Maurizio was on site throughout the entire duration of our wedding event and we have to give him a super huge shout out! He was absolutely awesome! He was super attentive, available all evening for us if we had any little things to ask or mention, was super friendly and helpful to our guests, and was consistently checking in for our feedback on things throughout the night to make sure that our wedding went exactly how we wanted it to. The staff that worked the night of our wedding were also super friendly and accommodating as well. The staff of the Glenerin Inn truly went out of their way to make our wedding an absolutely spectacular and magical night. Our wedding was truly perfect thanks to the Glenerin Inn. Thank you!
We were very happy with our event and would like to book next years Christmas party with Glenerin Inn.Thank you and best regards.
Thank you so much, everyone had a great time truly the best wedding
we’ve ever been to. The staff went above and beyond to make our
wedding great. The food, the service and the hotel staff was absolutely
amazing. You and your staff helped us on each step of the wedding
plans process. You made the entire event easy and problem free for us
and we are very grateful. Please extend our sincere appreciation
to all the staff at The Glen Erin Inn for making our wedding one
we will not soon forget.Best Regards
Everything was excellent for our meeting. The venue, the set-up, food and staff; all exceeded expectations. Thank you!Please send my receipt at your earliest convenience for my accounting purposes.Have a nice weekend.
I just wanted to say THANK YOU so much.We had a great event yesterday and everything was well done at your end.The room was very nice and the food was very tasty!Thank you again to your team.
We would like to thank every staff member of the inn for their professional, top notchservices at our special anniversary party on 4th September. Everybody was so attentiveand helpful during the celebration. All our guests were so impressed with the decor ofthe inn, the flawless services as well as the beautiful surrounding environment. Thewhole celebration was impeccable and we all had a magical moments in our memory. Itwas indeed a beautiful, enchanting night. Kudos to all stuffs and we will definitelyrecommend Glenerin Inn to any of our friends for their future functions.RegardsIrene & John
We had a 30 ppl meeting booked last Friday (Kimberly Clark), and wanted to say thankyou again for the wonderful service. Everyone thoroughly enjoyed themselvesespecially the food.Kind Regards,Kimberly Clark
We want to thank all the people at the Glenerin who helped make our wedding day sospecial and so very memorable!Great service, lovely people and wonderful food!Our wedding could not have gone any better.Our hearfelt appreciation to all!
I just wanted to thank you for the most wonderful bridal shower! Everyone there wasso pleasant to work with and were extremely helpful when required. The venue was great and the food was too! Thank you, and all your staff who helpedout yesterday to make this day memorable I will await the final bill from you.Warm regards,
I want to thank you for last Friday. Symcor’s HR team had a great time. The food was wonderfuland the service we received was excellent.When you have a minute could you please send me the final bill so that I can put through myexpenses.We will definitely visit your establishment again.
Thanks for checking in. Everything went very well. We were really happy with thevenue, food, service...everything. It felt like a really nice getaway from the office but so easy to get to.I think it is very likely that we will be back!I particularly liked the room I was in (305)...it was lovely and the bed was extremely comfortable (I don't suppose you know what make/model it is?). I wished I was there longer!Thanks again,
Great location and great service – we had a wonderful experience. Looking forward to the next time we can make use of your facilities.
We had a very small wedding at the Glenerin Inn in Aug 2016. Maurizio was great help to us with planning how we wanted to set up and everything went off without a hitch. We had 8 people in total in the very small room that looks out onto the patio. Our marriage ceremony was outside by the patio, and then we spent the rest of the evening having dinner and drinks. We had our own waiter, brought in a speaker for our own music, brought our own cake. We selected a few items off the menu and actually just printed the menus ourselves. Our photographer got some beautiful pictures on the grounds as well. The food was pretty good, wine was affordable, and the mixed drinks kept everyone happy. It was a perfect night that happened just the way we wanted it and we were really happy.
Our company held a 4 day business conference here and our stay was an absolute pleasure. The rooms were very cozy and everyone had something different. I loved the warm fire place in the lobby!! The room which held our conferences was absolutely gorgeous. I believe weddings are held in this room. Our food catered to us daily was delicious. The staff and management were very friendly and attentive to our needs. We enjoyed a sit down dinner on our last night and I had one of the best steaks ever!! Thank you to the staff and management for giving ACI Brands a wonderful, relaxing work week.
Thank you for the great service this year and for the food manager helping me out when one of the guests who arrived late and at the last moment told us she did not eat dairy products. He took care of everything for me and I am extremely grateful. It was the best party ever.
Faye, What can I say.... thank you for helping JJ and I create the most spectacular and perfect day. You have been amazing, so kind, and patient with me throughout the entire process.
Just wanted to let you know how wonderful the bridal shower was. There were so many compliments on how pretty the venue was, as well as how amazing the food was. I was definitely not expecting so many choices – my mum especially was obsessed with the salmon. I personally loved the pistachio cake. And everyone just adored the Belgian waffle station.The bridal shower was an absolute hit – and although I get all the credit, I didn’t have to do much – with the venue and food being so great – and the wait staff being so wonderful too. Our waiter cleaned up everything – wrapping paper, toilet paper from games. I was going to clean up, but he told me that he would do it all - he was wonderful!Thanks again – we’re used to having all our parties at the Old Mill – and after trying somewhere new I’m so glad I did. It was just as pretty, and even days later people are talking about what a gorgeous venue it was.It was a slam dunk!
Our event last Sunday was really successful mostly due to the wonderful treatment by the staff that served and spoiled us during our visit to the inn. all of my members who joined the car rally enjoyed the delicious food and commented on how marvellous the staff were.The host was so helpful, charming and amazing. he couldn't have been more patient and kind to me and my guests. he adapted to our every need. the other staff followed his lead and mirrored his treatment of us all.Thank you so much for making me look great by choosing The Glenerin Inn.
Just wanted to say a huge thank you very much for everything you have done. You and the team did an outstanding job and we really appreciate it. You guys went over and beyond my expectations. My team was very impressed and you made my job so much easier for me. Words alone can’t thank you guys enough to what you did for us – your team is #1!!!
Thank you very much for all you did for us in helping us plan and organize our rehearsal and wedding reception. We especially appreciate the changes in the final days to make it great! The wedding was perfect - the venue was extremely helpful and professional the whole night long for both events. Thank you also to the manager Lisa and Maurizio who always made sure we had everything we needed. The food and meals and late night were great also!
We wish to thank you for the wonderful celebration of our son's wedding in your Inn. We commend the excellent food served and the very accommodating service of your staff. Most especially your hands-on attention from our arrival until we wrapped up the day, we felt very well served. Our family and friends were very happy with the food, the service and most especially of the ambiance of the Inn. Thank you and we now understand why the Inn is such a popular venue in the City. Keep up the great work and we hope to visit again soon.
The shower was a great success. Everyone had such a good time and I think they are even more excited to be coming back for the wedding. Thank you for all of your help, it is greatly appreciated. The day could not have gone better. The room was beautiful, the service and food was great and most of all Courtney had a great bridal shower. Thanks so much!
Hi Maurizio,I hope you are doing well! Paul and I wanted to say thank you for providing an amazing venue, fantastic rooms, incredible food and a positively magical experience for our wedding on Dec 30, 2019! The Glenerin Inn is a wonderful place and we will surely come back in the future and we will recommend you to all of our friends and family!Thank you for making this experience so wonderful! We truly appreciate it.Warmly,
Courtney & Paul
I would like to take this opportunity to thank the Glenerin Inn for making our anniversary lunch absolutely memorable.Everything was available as planned, the room was set up as agreed, the Oak Room was ideal for the size of the party and overall the facilities really suited the group.The food was excellent and the service was impeccable, everyone of the guests had their selection of each course delivered to the table in a timely manner and everything flowed smoothly with no rushing or delays.I would like to compliment Apoorva on his attentiveness and guidance on timing which made all the difference and allowed the event to be extremely. successful and we kept within the agreed timelines.A number of our guests had not been to the Inn before but they were, without exception, impressed with everything they saw and I believe they will be back.Thank you all again for making our Anniversary Lunch a huge success.Have a Happy Christmas and a Healthy and Prosperous New decade.Regards,
Barney and Liz